Page 185 - DMGT402_MANAGEMENT_PRACTICES_AND_ORGANIZATIONAL_BEHAVIOUR

Management Practices and Organisational Behaviour

Notes 7. Ego is concerned with
(a) consequences (b) rewards
(c) punishments (d) all of these
8. Which of the following is not a part of reinforcement process?

(a) Vicarious (b) Vivacious
(c) Direct (d) Self administered
9. Carl Rogers developed his theory of personality through insights gained from his patients
in therapy sessions.
(a) Counseling (b) therapy
(c) moral (d) interrogative
10. How many traits did Cattel find in normal individuals?

(a) 21 (b) 22
(c) 23 (d) 24

8.13 Review Questions

1. Critically evaluate social cognitive framework.
2. A woman who has been angry at her boss at the workplace comes back home and yells at
her baby and husband. What is the reason behind it? Discuss technically.
3. Do you agree with the statement that Maslow had an optimistic view towards the people's
capacities? Discuss your argument with supportive reasons.
4. According to you, in which situations can the superego conflict with the ego?
5. A student with a poor academic record wants to become a doctor, asserting that somehow
one day. It will all work out. Why so? What would you do to change his approach?
6. A manager needs a conceptual framework and a specific model for attaining the goals of
understanding, predicting and controlling the organisational behaviour. Justify the
statement.
7. Explain a specific example of a time when you used good judgment and logic in solving a
problem.
8. Elucidate upon a recent situation in which you had to deal with a very upset customer or
co-worker.

9. Are you a team player? If yes, what are the qualities that make you so. If no, what are the
qualities you need to develop?
10. Ladies are known to be more emotional than their male counterparts at the workplace.
Why do you agree/disagree with this? If yes, do you think they are more gullible? If no,
do you think vice versa?
11. “Personality is a pattern of stable states and characteristics of a person that influences his
or her behaviour toward goal achievement.” Comment.

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