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Operations Management                                           Tanima Dutta, Lovely Professional University




                    Notes                               Unit 3: Capacity Planning


                                     CONTENTS
                                     Objectives

                                     Introduction
                                     3.1  Defining Capacity
                                     3.2  Measuring Capacity
                                     3.3  Determinants of Effective Capacity

                                     3.4  Determining Capacity Requirements: Planning Capacity
                                     3.5  Calculating Processing Requirements
                                     3.6  Make or Buy Decisions
                                     3.7  Developing Capacity Alternatives

                                     3.8  Challenges of Planning Service Capacity
                                     3.9  CVP Analysis
                                          3.9.1  CVP Analysis in Units
                                          3.9.2  CVP Analysis in Revenue

                                          3.9.3  Break-even Point
                                     3.10 Summary
                                     3.11 Keywords
                                     3.12 Self Assessment

                                     3.13 Review Questions
                                     3.14 Further Readings

                                   Objectives

                                   After studying this unit, you will be able to:

                                       Explain measuring capacity
                                       Understand determining capacity requirements
                                       Discuss calculating processing requirements
                                       Describe make or buy decisions
                                       Explain developing capacity alternatives

                                       State challenges of planning service capacity
                                       Describe CVP analysis











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