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Unit 3: Behavioural Considerations

11. How external environment is important to the design of Control systems? In Indian Notes
situation internal environment plays a more dominant role as a determinant of the
emergent structure, why?
12. What are corporate level strategies and business unit strategies? Who are involved in
framing such strategies and what are the key strategic issues?

Answers: Self Assessment

1. (c) 2. (c)

3. (b) 4. (c)
5. (c ) 6. (c )
7. (c) 8. (c)

9. (b) 10. (b)
11. (d) 12. (b)
13. (b)

3.13 Further Readings

Books Anthony, Robert N and Govindrajan, Vijay, "Management Control System", Tata
McGraw Hill.
Kaura, Mohinder N, "Management Control and Reporting System", Response Books.
Maciariello, Joseph A. and Kirby Calvin J., Management Control Systems, 2nd
Edition, Prentice Hall of India Private Limited.
Merchant, Kenneth A, "Management Control System: Text and Cases", Pearson
Education Asia.

Saravanavel, P, "Management Control System", Himalaya Publishing House.

Online links www.accel-team.com/techniques/goal_congruence.
www.citehr.com/117670-managerial-styles.html

www.openlearningworld.com/.../Organizations/
Formal%20and%20informal%20organisation

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