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Organization Change and Development
Notes The scenario has changed thanks to an increasing number of applied behavioral scientists and
T-group trainers, the HRD movement and establishment of HRD departments, contributions of
multinationals in India and the influence of Western education. Professional bodies such as
ISABS (Indian Society for Applied Behavioral Sciences), Indian Society for Individual and Social
Development (ISISD), Indian Society for Training & Development (ISTD), and the HRD Network,
and academic institutions such as the IIMs (Indian Institute of Management) have further facilitated
this. In the post liberalization period, every one has been forced to seek change. As a result, the
application of O.D. technology has increased.
Broad Context for Organisational Development in India
Understanding Organisation, Leadership and Management
To really understand organisational change and begin guiding successful change efforts, the
change agent should have at least a broad understanding of the context of the change effort. This
includes understanding the basic systems and structures in organisations, including their typical
terms and roles. This requirement applies to the understanding of leadership and management
of the organisations, as well. That is why graduate courses in business often initially include a
course or some discussion on organisational theory. This topic includes several links to help
you gain this broad understanding. The following links (broadly reviewed in the following
order) might be helpful to establish some sense about organisations, and their leadership and
management.
Understanding Organisational Performance and Management
Organisational change should not be conducted for the sake of change. Organisational change
efforts should be geared to improve the performance of organisations and the people in those
organisations. Therefore, it’s useful to have some understanding of what is meant by
“performance” and the various methods to manage performance in organisations
System Thinking
The past few decades have seen an explosion in the number of very useful tools to help change
agents to effectively explore, understand and communicate about organisations, as well as to
guide successful change in those organisations. Tools from systems theory and systems thinking
especially are a major breakthrough. Even if the change agent is not an expert about systems
theory and thinking, even a basic understanding can cultivate an entire new way of working.
The following link is to many well-organized resources about systems thinking and tools.
Self Assessment
State whether the following statements are true or false:
6. Contingency approach suggests an active relationship between the variables in a situation
and the managerial action devised.
7. Management as a system emphasizes on close system perspective.
176 LOVELY PROFESSIONAL UNIVERSITY
