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Total Quality Management




                    Notes          3.8 Further Readings




                                   Books       Besterfield, Dale H. (2011), Total Quality Management, Pearson Education, India
                                               Charantimath M. Poornima (2009), Total Quality Management, Pearson Education,
                                               India
                                               Mukherjee, N.P. (2006), Total Quality Management, PHI Learning Pvt. Ltd.
                                               Nigam, Shailendra (2009), Total Quality Management, Excel Books, India




                                   Online links  http://www.cliffsnotes.com/study_guide/Total-Quality-Management-TQM-
                                               .topicArticleId-8944,articleId-8931.html
                                               http://www.managementstudyguide.com/total-quality-management.htm

                                               http://www.managers-net.com/total_quality_management.html
                                               http://www.zarate-consult.de/kosvet3/m5/KEET_M5_LU2_L1/the_concept_of_
                                               tqm_total_quality_management.html



















































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