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Production and Operations Management




                    Notes            Between 1989 and 1992, RIL further backward integrated it’s operations. It set up facilities
                                     to manufacture LAB directly from kerosene with n-paraffin as intermediate raw material.
                                     It also commissioned the facilities for the manufacture of paraxylene (input material for
                                     manufacturing PTA). Both these facilities were set up at it’s Patalganga complex. At it’s
                                     Hazira complex, it set up an ethylene cracker complex, and commenced manufacturing
                                     MEG, PE, ethylene  dichloride (a  feed stock for manufacturing PVC) and PVC. It  also
                                     planned a world scale caustic soda chlorine facility to produce chlorine for meeting it’s
                                     own captive needs for the manufacture of ethylene dichloride, and also for sale in the local
                                     market.

                                     In order to expand its activities at Hazira, in 1992, RIL sponsored Reliance Polypropylene
                                     Ltd. and Reliance Polyethylene  Ltd., both joint ventures  with C.  Itochu, Japan.  These
                                     companies  were  to  manufacture  250,000  MT  of  polypropylene  and  160,000 MT  of
                                     polyethylene respectively. They mobilized over Rs. 6 billion from the capital market in
                                     November 1992 to part finance the projects which were expected to go on stream by the
                                     end of 1994.
                                     During 1991-2, RIL secured a licence to set up a 9 MT refinery. It subsequently promoted a
                                     new company, Reliance Petroleum Limited, in which it had a 21 per cent stake, for setting
                                     up  the refinery  which  would  meet  it’s  feed stock  requirements  of  naphtha  for  the
                                     manufacture of paraxylene (PX) and kerosene for the manufacture of LAB. Due to regulatory
                                     restrictions  to market  petroleum products directly, the new company  entered  into a
                                     marketing  and  distribution  arrangement  with  the  state-owned  Bharat  Petroleum
                                     Corporation Limited (BPCL),  the  third largest  integrated refining  and marketing  oil
                                     company for marketing the products of the refinery. However, when the restrictions were
                                     removed, RIL started to  set up it’s own  outlets throughout  the country.  In 1994,  RIL
                                     completed it’s vertical integration chain by entering into oil and gas exploration. It has
                                     since announced a number of gas strikes on the east coast.
                                     In addition to vertically integrating  it’s operations,  RIL  also  expanded  it’s  existing
                                     businesses, in each of which it had already achieved positions of absolute leadership in the
                                     domestic market. It was now in the process of setting up new capacity to manufacture
                                     120,000 MT of PFY, 100,000 MT of PSF 80,000 MT of PET and 350,000 MT of PTA. This
                                     complex at Hazira is planned to be bigger than their polyester complex at Patalganga. On
                                     completion, the total polyester capacity of RIL would be over 500,000 MT and that would
                                     make them the No.1 integrated producer in the world.
                                     According to Dhirubhai Ambani, “By operating as if the environment was deregulated,
                                     we have a head start. But others are catching up. On the Indian side, the visibility and
                                     success of Reliance has made others develop the courage to think big. The Reliance formula
                                     is no longer a secret. Also, they will not have the impediments we had. They will be on
                                     tested grounds. More importantly, they will be able to benchmark themselves against us.
                                     At the same time, there is also a big change in the global companies. Earlier, they were  not
                                     very interested in India—the country did not have credibility. Now they see India as a
                                     major growth opportunity.  So, they will provide a driving force. They will push their
                                     technology… they will educate our domestic competitors.”
                                     According to RIL assessment, this area still offered almost  unlimited opportunities  for
                                     further growth. In order to justify entering into a new area of opportunity, it was essential
                                     that it must provide opportunities for the kind of Return on Assets and growth performance
                                     that Reliance had come to expect. The benefits of focus are obvious, yet to a group that is
                                     in hurry and has a management team accustomed to achieving the impossible, the new
                                     opportunities are almost too attractive to resist.
                                     Source: Upendra Kachru, Production and Operations Management – Text and Cases, First Edition, Excel Books, New
                                     Delhi 2007.




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