Page 136 - DMGT522_SERVICES MANAGEMENT

Unit 6: Service Planning

Notes
Figure 6.2: Example of Relationships Diagram

The important functional relationships need to be determined. This can be done in a variety of
ways and refer to the Example of Functional Relationship Priorities illustrating a simple manner
of presenting this information.

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Caution It is essential that consideration be given to the sharing of common and support facilities
where practical, as well as incorporating flexibility of use into the designed spaces.
Figure 6.3: Example of Functional Relationship Priorities

Primary Functions
Activity
CR TR WA Off AR Rp PC Rc
Consulting Rooms - H H L L M M M
Treatment Rooms H - L L L M H L
Waiting Area H L - L M M H L
Offices L L L - L L L M
Activity Rooms L L M L - M H L
Reception H M M L M - L H
Public Convenience M H H L H L - L
Records M L L M L H L -

Proposed Budget

A recurrent budget is to be determined for the preferred service model. The budget should
relate to the current services, proposed new services profile/mix and the difference between the
existing and proposed new. The proposed budget should be clearly separated into categories
such as operational/staffing, maintenance and consumables.

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