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Unit 4: Responsibility Centers




          Limitations                                                                           Notes

          ROI suffers from certain operational limitations. These are outlined below:
          1.   Communication Problem: Historically, accountants have used ROI in so many different
               contexts that operating managers have become confused.

          2.   Problem  with  investment  base:  The  determination/measurement  of  the  value  of
               investments are referred to as "investment base". The divisional investment base requires:
               (i)  a precise definition of all elements that should be included and (ii) the value that
                    should be assigned to them.
               These are, however, operational problems in respect of these aspects since different practices
               are being followed and the measure of investment/assets is not standardized. Again,
               problems of measuring investments in assets with an investment centre falls into two
               categories viz. problems of allocation/apportionment and problems of valuation.
          3.   Problems with earnings: The objective of divisionalised profit reporting is to reflect those
               items of expenses over which the divisional manager has some degree of control. Another
               question is,  to what  extent corporate  expenses  should  be  allocated  to the  division?
               A further problem in  measuring the return is  difficult in applying generally accepted
               accounting principles to divisional earnings.


                 Example: One division of a company, for example, may be engaged heavily in R&D
          while another may have little R&D. The first division will suffer in comparison, because of the
          requirement to write off all R&D expenses in the year these are incurred.
          4.   Fiscal periods  and timing: In a given year, different projects  are in various stages of
               development. Each of these promises returns more than that in the first fiscal year and
               each will generate its own rate of discounted cash flow return. These are all taken on a
               year-to-year basis. The return  generated vertically  for a  period of  time is,  therefore,
               somewhat arbitrary and can be largely dependent on accounting practices.
          5.   The use of ROI may distort allocation of resources in the firm.


                 Example: Consider a firm which is presently earning an overall ROI of 12 %. Two of its
          divisions A and B have ROI of 15 % and 10 % respectively. Division A has an investment base of
          ` 100 lakhs and income of ` 15 lakhs; Division B has an income of ` 10 lakhs and investment base
          of `  100  lakhs.  Division A  has an investment  opportunity which  has an  expected ROI of
          14 % (income of `, 4.2 lakhs in relation to investment of ` 30 lakhs); Division B has an investment
          opportunity which has an expected return of 11 % (income of ` 3.3 lakhs in relation to investment
          of ` 30 lakhs). Division A is likely to reject the investment opportunity of earning 14 % ROI
          because it causes a decline in its divisional ROI. Yet this investment opportunity is desirable
          from the overall company point of view. Division B is likely to accept the investment opportunity
          of earning 11 % ROI because it enhances its division's ROI. Yet this investment opportunity is
          not desirable from the overall company point of view.

          4.8 Economic Value Added (EVA) (Residual Income)

          An alternative measure of financial performance in an investment centre is segment.

          Economic Value Added (EVA) is the amount in rupees that remains after deducting an "implied"
          interest charge from operating income. The implied interest charge reflects an opportunity cost,
          and is charged on the amount of assets in each investment centre. The rate of interest charge is




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