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Pretty Bhalla, Lovely Professional University Unit 3: Needs Assessment

Unit 3: Needs Assessment Notes

CONTENTS
Objectives

Introduction

3.1 Training Needs – Concept, Scope and Importance
3.2 Methods and Techniques of Training Need Assessment
3.3 Training Need Assessment Process

3.3.1 Designing the Training Needs Analysis Process

3.3.2 Conducting the Needs Assessment
3.4 Classification of Needs
3.5 Training Need Assessment-Organizational and Operational Analysis

3.5.1 Training Forecast

3.5.2 Training Needs Analysis
3.6 Summary
3.7 Keywords

3.8 Review Questions

3.9 Further Readings
Objectives

After studying this unit, you will be able to:
 Recognize the importance and scope of training needs
 Discuss the methods and techniques of training need assessment

 Explain the training need assessment process
 Describe the organizational and operational analysis

Introduction

If training is to be relevant and cost-effective, it must meet the needs of the organisation in terms
of its target population. Training for the sake of training is pointless and the planning of who is
going to receive training is essential. It is also important to plan how much they will receive and
when. Considerations of who will carry out the training and the facilities that the company has
at its disposal, are important factors in the planning phase. However, the obvious first step must
be to formulate a training policy, and to be successful, this should come from the highest level
of decision-making in the organisation. The company’s approach to training, its commitment in
terms of staff and facilities and the allocation of duties to line and staff appointments, in terms
of their training role, are important.

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