Page 48 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Unit 3: Needs Assessment

Self Assessment Notes

Fill in the blanks:
7. In training needs assessment, defining training needs is appropriately approached from a
………………….. perspective.

8. The six basic factors that should be considered in setting priorities for meeting training
needs are Impact, Scope, Organisation Policy, Time, Need Type and ………………..
9. It is the responsibility of “management” within the organisation to identify and prioritise
the immediate needs and the ……………… needs.

3.4 Classification of Needs

Figure 3.3: Classification of Training Needs

Present Needs (a) Role clarity
(b) Leadership Quality Development
(c) Decision-Making Skill Development
(d) Quality Consciousness Development
(e) Improvement in Productivity
(f) Behaviour Reforms
Future Needs (a) Technological change & skill development
(b) Knowledge of future diversification and change in Roles
(c) Updating the Trade Skill knowledge of competitive market
(d) Career Planning and Management Development plans

The above model (Figure) also gives a gentle hint that in an organisation, not only the individual
but the group or even the organizational culture needs to be developed to set in organisational
effectiveness. Thus, the training needs can be said to exist at the following three levels:

(a) Individual needs.
(b) Occupational needs.
(c) Organisational needs.
(a) Individual Needs: Skills, knowledge and attitude are the three dimensions of a performer
which contribute towards his/her total effectiveness or the competence. One can have
basic knowledge and skill to justify for the job description but the improvement in these
dimensions with reference to the occupational and organisational can bring out better
results. Amongst the individual needs, supervisory skill development, Managerial/
Executive Development, Decision-making needs, etc. are important needs. See Figure
below.
Figure 3.4: What Training You & Your People Need

Type of Training For yourself For your Subordinates For your Boss
Decision-Making
Effective Communication
Time Management
Interpersonal Relationship
Financial Management
Total 100% 100% 100%

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