Page 152 - DMGT524_TOTAL_QUALITY_MANAGEMENT

Unit 10: Quality Management System

10.4 ISO 14000 Notes

ISO 14001 is the international specification for an Environmental Management System (EMS).
It specifies requirements for establishing an environmental policy, determining environmental
aspects and impacts of products/activities/services, planning environmental objectives and
measurable targets, implementation and operation of programs to meet objectives and targets,
checking and corrective action, and management review.
ISO 14000 is similar to ISO 9000 quality management in that both pertain to the process (the
comprehensive outcome of how a product is produced) rather than to the product itself. The
overall idea is to establish an organized approach to systematically reduce the impact of the
environmental aspects which an organization can control. Effective tools for the analysis of
environmental aspects of an organization and for the generation of options for improvement
are provided by the concept of Cleaner Production.
ISO 14000 standards are implemented by thousands of organisations internationally. It is most
widely used in the private and public sectors and by large organisations, but it can also be used
by small and medium sized organisation's and the social enterprise sector. There are many
companies throughout the world that have implemented ISO standards. International
organizations such as ISO, IEC, and ITU have developed standards to manage the quality of
products and services, to assure the safety of medical devices and food products, to control risk,
to protect information, and to ensure that business continues whenever disruptive incidents
occur. They've also published standards that are used to protect the environment, the health and
safety of workers, and the integrity of supply chains. Taken together, these management standards
offer a wealth of knowledge and information that both public and private organizations can use
to improve their practices, to enhance their performance, and to achieve success.
These are further expanded upon by the following:

ISO 14020 series (14020 to 14025), Environmental Labelling, covers labels and declarations.
ISO 14030 discusses post-production environmental assessment.
ISO 14031 Evaluation of Environmental Performance.
ISO 14040 series (14040 to 14044), Life Cycle Assessment, LCA, discusses pre-production
planning and environment goal setting.
ISO 14050 terms and definitions.
ISO 14062 discusses making improvements to environmental impact goals.

ISO 14063 is an addendum to 14020, discussing further communications on environmental
impact.
ISO 14064-1: 2006 is Greenhouse gases – Part 1: Specification with guidance at the
organization level for the description, quantification and reporting of greenhouse gas
emissions and removals.

ISO 14064-2: 2006 is Greenhouse gases – Part 2: Specification with guidance at the project
level for the description, quantification, monitoring and reporting of greenhouse gas
emission reductions and removal enhancements.
ISO 14064-3: 2006 is Greenhouse gases – Part 3: Specification with guidance for the validation
and verification of greenhouse gas assertion.

ISO 19011 which specifies one audit protocol for both 14000 and 9000 series standards
together. This replaces ISO 14011 meta-evaluation—how to tell if your intended regulatory
tools worked. 19011 is now the only recommended way to determine this.

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