Page 159 - DMGT553_RETAIL_STORE_MANAGEMENT

Retail Store Management

Notes
The process Tesco uses to select external management candidates has several stages.
Assessment Centres
A candidate who passes screening attends an assessment centre. The assessment centres
take place in store and are run by managers. They help to provide consistency in the
selection process. Applicants are given various exercises, including team-working activities
or problem-solving exercises. These involve examples of problems they might have to
deal with at work.

Candidates approved by the internal assessment centres then have an interview. Line
managers for the job on offer take part in the interview to make sure that the candidate fits
the job requirements.
Conclusion
Workforce planning is vital if a business is to meet its future
demands for staff. It allows a business time to train existing
staff to take on new responsibilities and to recruit new staff
to fill vacancies or to meet skill shortages.
Tesco is a major international company with many job
opportunities, including management, graduate, school
leaver and apprentice posts. Tesco needs to have people
with the right skills and behaviours to support its growth
and development.
Tesco has clear organisational structures, detailed job descriptions and person specifications.
It provides user-friendly ways of applying for jobs and a consistent approach to recruitment
and selection. This means it can manage its changing demand for staff.
Questions:

1. Analyze the case and interpret it.
2. Write down the case fact.
3. What do you conclude from it?

Source: http://businesscasestudies.co.uk/tesco/recruitment-and-selection

8.6 Summary

For an organization, the human resources function “ensures that the company has the
right mix of skilled people to perform its value creation activities effectively”, thus creating
more value.

HRM and strategic HRM replace earlier personnel management theories.
Principal features of the new concepts in HRM include managerial focus, the perception of
employees as organizational “recourse” the integration of all HR functions with each
other and towards organizational goals and a long-term planning orientation.
Strategic HRM models will need to be also sufficient flexible to incorporate differential
social, culture, economic and legislative conditions, and government policies.

Retail as an industry, employs a significant high number of people.
Many organisations create an application blank, which has to be filled in by the applicant
and it gives the details of the education, work, hobbies and family background.

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