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fJekJh^3L ;zuko seBhe
e[ZM dZ;d/ jB, gqshT[Zso fdzd/ jB iK w[Zy nfXnkge p[bk e/ s[jkB{z nkd/P fdzd/ jB, gqPz;k iK B'N
nkb'uBk eod/ jB. fJ; dk Gkt j? fe ;zuko dh gqfefonk uZb ojh j?. id'A pZu/ fJZe^d{i/ dk
jZE cV e/ go;go ezBK ftZu c[;c[;kT[Ad/ jB (pj[s j'bh^j'bh p'bd/ jB) sK th ;zuko dh
gqfefonk uZb ojh j[zdh j?. fJZe GkPDeosk jw/PK nkgD/ jkt^Gkt, w[Zy w[dok ns/
w[Zy^GzrhwktK dk gq:'r nkgD/ Po'sktK B{z gqGkfts eoB d/ bJh eodk j?.
B'N; ;zuko fJZe nfijh gqfefonk j? fi; ftZu ftnesh nkgD/ frnkB, jkt^Gkt, w[Zy
w[dok ns/ ftukoK nkfd dk go;go ndkB^gqdkB eod/ jB ns/ fJ; soQK Bkb
gqkgs ftukoK iK ;zd/PK B{z ;wkB ns/ ;jh noEK ftZu ;wMD ns/ ;zuko eoB ftZu
T[g:'r eod/ jB.
;zukoB, ;zuko eoB dh, ftuko^ftfB:w eoB dh, nkgDh rZb d{finK sZe gj[zukT[D dh ns/
d{finK dhnK rZbK ;[BD dh, ftukoK, nGhftoshnK, ;zt/dBktK, ns/ ;{uBktK ns/ frnkB d/
ftfB:w eoB dh fJZe gqfefonk j?.
J/Avo;B d/ nB[;ko, “;zuko fJZe rfsnkswe gqfefonk j?, fi; ftZu u/sBsk iK nu/sBsk,
d{finK d/ Bkttkue Yku/ B{z ;ze/se (jkt^Gkt nkfd) d/ o{g ftZu, T[geoDK iK ;kXBK d[nkok
gqGkfts eodk j?.”
;zuko dh gfoGkPk fdzd/ j'J/ bhr/A; efjzd/ jB, “;zuko T[j gqfefonk j? fi; d/ d[nkok d' iK d' s'A
tZX b'e ftukoK, sZEK, GktBktK ns/ gqGktK nkfd dk fJ; soQK (go;go) ftfB:w eod/ jB fe
;ko/ b'e gqkgs ;zd/PK B{z ;wM iKd/ jB. ;zuko ftZu ;zd/P d/D tkb/ ns/ ;zd/P rqfjD eoB tkb/
d/ ftukb/ ;zd/PK d/ wkfXnw d[nkok fJZeo{gsk ;Ekfgs ehsh iKdh j?.”
b[rh; ns/ thrb d/ nB[;ko “;zuko T[j gqfefonk j? fi; d/ d[nkok ;wkfie ftt;Ek d/
nzsors ;{uBktK, fBod/PK ns/ fBofDnK d[nkok b'eK d/ ftukoK, wsK ns/ nGhftoshnK ftZu
gfotosB fbnkfJnk iKdk j?.”
J/vro v/b/ (Edgar Dale) d/ nB[;ko, “Communication is the sharing of ideas and
feelings in a mood of mutuality.” ;zuko ftuko^ftfB:w d/ w{v (Mood) ftZu ftukoK ns/
GktBktK B{z go;go ikDB ns/ ;wMD dh gqfefonk j?.
;zuko dhnK fszB ;ob gozs{ wjZstg{oD gfoGkPktK fBZu/ do;kJhnK ehshnK ik ojhnK jB^
1H “Communication is the process by which an idea is transferred from a
source to a receiver with the intention of changing his behaviour.”
2H “It is a mutual exchange of facts, thought or perceptions leading to a
common understanding of all parties. It does not necessarily imply
agreement.”
3H “Communication is the transfer of information from the sender to the
receiver with the information being understood by the receiver.”
3H1 ;zuko dh gqfeosh ns/ ftP/PsktK
(Nature and Characteristics of Communication)
T[go'es ;kohnK gfoGkPktK d/ nXko s/ nZr/ do;kJ/ nB[;ko ;zuko gqfefonk dh gqfeosh ns/
ftP/PsktK dk fdrdoPB ehsk ik ;edk j?^
1H ;zuko fJZe gkogfoe ;zpzX ;Ekfgs eoB dh fJZe gqfefonk j?.
2H fJ; ftZu „ftuko^tNKdo/‟ ns/ „ftuko^ftfB:w‟ s/ ftP/P fXnkB fdZsk iKdk j?.
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