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fJekJh^3L ;zuko seBhe
5H ;ze/s iK gqshe (Symbol) ^ fJj gqshe iK ;ze/s T[j jB fijV/ fe;h j'o uhI dk B'N
nrtkJh eod/ jB. (A symbol is something that stands for something else.)
fJj ;ze/s Pkpfde iK nPkpfde th j' ;ed/ jB. Ppd, nkgD/ nkg ftZu ;ze/s iK
gqshe j[zd/ jB.
6H n?Be'fvzr (Encoding) ^ n?Be'fvzr T[j gqfefonk j? fi; ftZu fe;h ftuko iK GktBk
dh nGhftnesh d/ bJh ;ze/sK iK gqsheK dk gq:'r ehsk iKdk j?.
“Encoding is the process of using symbols to express the idea or feeling;
ciphering a message”.
7H vhe'fvzr (Decoding) ^ fJj T[j gqfefonk j[zdh j? fi; ftZu ;zd/P gqkgs eoB tkbk
ftnesh, ;zd/P ;o's d[nkok gqkgs ;ze/sK iK gqsheK dk r[gsb/y tku e/ ;zd/P rqfjD
eodk j?.
“Decoding is the process by which the receiver deciphers the symbols
conveyed by the source.”
8H gqfsg{osh (Feedback) ^ fJj T[j gqfsT[Zso j[zdk j? fijVk ;zd/P gqkgs eoB tkbk
ftnesh, ;zd/P gqkgs eoB d/ pknd ;zd/P d/D tkb/ d/ e'b G/idk j?.
fit/A^;zd/P^gqksh dh ;{uBk, ;zd/P gVQe/ nkgDk ws gq;s{s eoBk nkfd.
9H ;zd/P rqfjDeosk (Receiver) ^ ;zd/P rqfjDeosk T[j ftnesh j? fijVk ;zuko dh
gqfefonk ftZu ;zd/P gqkgs eodk j?. fit/A^Po'sk, ftfdnkoEh, doPe,
gZso^gZsohektK d/ gkme nkfd.
3H5 ;zuko d/ gqeko (Types of Communication)
gqGktPkbh f;ybkJh^f;Zfynk gqfefonk B{z rshPhb, ;eoh ns/ ihtzs pDkT[D d/ bJh ;zuko dh
nBtosk iK fBozsosk io{oh j[zdh j?. f;ybkJh ftZu ;zuko B{z eJh soQK Bkb tzfvnk ik ;edk
j?, fit/A^Pkpfde ns/ nPkpfde ;zuko, ftfdne ns/ ;otiBe ;zuko nkfd.
1H Pkpfde ;zuko (Verbal Communication) ^ Pkpfde ;zuko ftZu jw/PK GkPk dk gq:'r ehsk
iKdk j?. fJj ;zuko w"fye (Oral) o{g ftZu tkDh d[nkok ns/ fbfys o{g ftZu PpdK iK ;ze/sK
d/ d[nkok ftuko iK GktBktK B{z d{finK d/ ;kjwD/ gq;s{s eoB d/ bJh gq:'r ehsk iKdk j?.
Pkpfde ;zuko B{z d[pkok d' soQK d/ ;zukoK ftZu tzfvnk ik ;edk j?^(T) w"fye ;zuko (n) fbfys
;zuko.
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