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fJekJh^3L ;zuko seBhe

 b[rh; ns/ thrb d/ nB[;ko “;zuko T[j gqfefonk j? fi; d/ d[nkok ;wkfie ftt;Ek B'N
d/ nzsors ;{uBktK, fBod/PK ns/ fBofDnK d[nkok b'eK d/ ftukoK, wsK ns/
nGhftoshnK ftZu gfotosB fbnkfJnk iKdk j?.”
 ;zuko fJZe ;wkfie gqfefonk j?, fi; d/ d[nkok wB[Zyh ;zpzX ;Ekfgs j[zd/ jB, wip{s
j[zd/ jB ns/ ftef;s j[zd/ jB. ;zuko dh gqfefonk, ;wkfie ;zouBk ftZu nfij/ r[ZE/
j'J/ jB fe fpBK ;zuko d/ ;wkfie ihtB dh ebgBk eoBk jh w[Pfeb j[zdk j?.

 f;Zfynk gqfefonk d/ bJh gqGktPkbh ;zuko io{os j?. gqGktPkbh f;ybkJh ftZu
nfXnkge ns/ ftfdnkoEh fwbi[b e/ gqGktPkbh ;zuko d/ bJh :sB eod/ jB.

 ;zuko d/ wkfXnw dk noE j? T[j ;kXB fi; d/ d[nkok e'Jh ;zd/P, ;zd/P^;o's d[nkok
;zd/P gqkgs eoB tkb/ sZe gj[zdk j?.

 gqGktPkbh f;ybkJh^f;Zfynk gqfefonk B{z rshwkB, ;eoh ns/ ihtzs pDkT[D d/ bJh
;zuko dh nBtosk iK fBozsosk io{oh j[zdh j?.

 Pkpfde ;zuko ftZu jw/PK GkPk dk gq:'r ehsk iKdk j?.

3H8 Ppde'P (Keywords)

 ;zuko (Communication) ^ ;zuko wkfXnw.
 gqshT[Zso (Reaction) ^ gqshfefonk.

3H9 nfGnk; gqPB (Review Questions)

1H ;zuko f;Zfynk dh “ohVQ dh jZvh j?”^fet/A<
2H ;zuko dh gqfeosh ns/ ftP/PsktK B{z fby'.
3H f;ybkJh f;Zfynk ftZu ;zuko dk eh wjZst j?<

4H ;zuko eh j?< fJj fezB/ soQK dk j[zdk j?< jo/e dk ;zy/g ftZu toDB eo'.
5H ftfdne ;zuko ns/ b'e ;zuko s'A s[;hA eh ;wMd/ j'<

T[Zso L ;t?^w[bnzeD (Answer : Self Assessment)

1H (i) ohVQ dh jZvh (ii) efwT{Bhe/PB (iii) ;zuko (iv) f;Zfynk

(v) rshPhb.
2H (i) (T) (ii) (n) (iii) (J).

3H10 ;zdoG g[;seK (Further Readings)

p[e;
1H f;Zfynk seBheh^n?;He/H wzrb, ghHn?uHnkJhH bofBzr.
2H ftfdne seBheh d/ w{b nXko^:'r/P e[wko f;zx.

3H eko'pkoe ;zuko^nB[guzdo :{ G:kBh, okigkb n?Av ;z;.
4H ;{uBk ns/ ;zuko seBheh^i/H;hH nrqtkb, ftB'd g[;se wzfdo.

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