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Unit 1: An Introduction to Event Management




                                                                                                Notes


             Case Study  Q3 Develops a Database Driven Web based Application
                         that Helps all Aspects and Working of the Organization

                         of Events and Seminars to be Done Online

             Q3’s global sourcing model gives the maximum benefit to customers in terms of cost savings,
             improved quality, access to highly talented professionals, flexibility of operations and reduced time to
             market.

             Company Profile
             The Client is a US based broadcast network company that brings engaging live and on-
             demand medical education programs to hospital and community based health care
             professionals. The participants can register to Client’s programs free of cost. The Client
             provides interactive access to CME certified and non-certified medical education programs
             across the country, covering a wide range of therapeutic areas.
             Business Situation

             Earlier, the Client managed all its events and seminars manually. This was a tedious task
             for the company. To overcome the problem of manual work involving too many man
             hours, the Client decided to automate its process. The Client wanted to have a database
             driven Web based application that will help the organization of events by allowing all
             aspects associated with the organization to be handled online.
             However, this new demand of the Client was accompanied with greater expectation from
             the participants; becoming difficult for the Client to cater to all. At this time, the Client
             showed faith in Q3 and decided to hire its services.
             Challenges

             The challenges were to:

                 Study the specifications given by the Client.
                 Design database in such a way that it contains the required information in a
                 normalized way.

                 Create front end in Flash using Flex) which will communicate with back end (using
                 Spring Framework) which is used by website part of the project also.

            Technical Solution
            Q3 came up with a dedicated team of developers and QA experts to bring up a technical solution
            for Client’s requirements. The team of developers analyzed the requirements, investigated on
            the possibility of standardizing the product, designed the Web application as per Client’s
            requirements, and finally came up with a solution that ensured all needs and objectives are
            covered. The QA team got involved from the very beginning to ensure desired quality and bug
            free software is provided timely including all the objectives laid by the Client.

            Technologies
                 Windows XP/Vista
                 Eclipse Ganymede v3.4.1 - IDE
                                                                                Contd.....


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