Page 178 - DMGT501_OPERATIONS_MANAGEMENT

Operations Management

Notes Stage III : Preliminary Visit & Assessment

BIS official(s) may make a visit to the premises of the applicant to acquaint himself/themselves
of the size, nature of operation & firm’s readiness for the audit. The assessment will comprise the
following sequence:
1. Opening Meeting: The meeting will be conducted by the leader if the audit team in which
the CEO of the company, MR (Managerial Representative) and Heads of all departments
being audited are expected to be present.
During this meeting, the leader will explain the scope and extent of the audit and the
important terms used in the audit.
2. Conduct of Assessment: Each auditor should be accompanied by a guide who is conversant
with the activities of the deptt(s). The auditor is auditing.

Observations recorded by the auditors must be signed by the guide as a token of acceptance.
3. Closing Meeting and Report:
(a) All the members present in the opening meeting should preferably be present in the
closing meeting as well, when the audit team will present their findings to the firm.
(b) The non-conformities (as ..... to established system) observed by the audit team will
be handed over to the firm at the end of each day for necessary corrective action.

(c) These frames for the corrective action(s) will be decided by the firm.
(d) The non-conformity report will be signed by the Managerial Representative who is
the manager, agent or representative for the Quality Implementation System as a
token of acceptance.

Responsibility of Applicant during the Audit

The firms expected to provide the following assistance to the audit team:
1. Arrangement of stay/local guidance and travel agents etc.
2. CEO & MR must be present during the opening and closing meetings. As far as possible all
head lines audited.
3. In the interest of the firm all effort should be made that the time of audit team is not
wasted on account of relevant personnel, document, record, being audited.
4. The firm will arrange a place or room where members of the audit team can meet and
discuss during the day and at the end of the day to exchange their notes and findings.

6.8 Grant of Licence

1. Before the licence is granted, corrective actions taken by the firm on the non-conformities
observed during the audit will have to be verified by BIS.
2. The applicant shall give the following undertaking and we shall make no claim direct or
implied that the licence to be granted relates to any product or processes other than those
that will be set out in the licence and schedule.
3. Based on the findings of the Audit Team and Satisfactory report, the firm will be granted
a licence by BIS.
4. The licence shall be granted for a period of three years.

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