Page 179 - DMGT501_OPERATIONS_MANAGEMENT

Unit 6: Quality Assurance and Control

5. Grant of licence will be followed by survillace visits, once in six months by the author(s) Notes
of BIS to verify the effective implementation & maintenance of the quality system
established by the firm.
6. During the operation of the licence, if the licencer fails to observe the creditors of the
Quality System Certificate Scheme the licence of the firm is liable to be suspended and
may call for special visit for which firm is liable to pay special visit charges, as per
schedule of fees.

Renewal, Deferment, Expiry and Cancellation of Licence

1. Any licence granted to 3 years expires automatically at the end of three years.
2. A renewal notice will be issued by BIS at least four months before the expiry of the current
operating period.
3. The Licence is required to submit the Renewal Application alongwith the original copy of
the licence atleast three months in advance, before the expiry of the licence.
4. The Renewal Application will be followed by a complete audit of quality system of the
firm.
5. If any discrepancies/non-conformities are observed during the audit, the licence will be
to take corrective action.
6. After the Licence taken necessary action to remove discrepancies, the Quality System of
Certification Licence will be renewed for period of three years.

Privileges of Licensee

The privileges enjoyed by BIS licensees include:
1. Original Quality System Certification Licence which can be demonstrated by the licensees
to anyone concerned. If need be, it can be photocopied & displayed at various locations.
2. A very attractive plaque containing details of certification is presented as a compliment at
the time of award of certificate. Additional plaques can be provided by BIS on actual cost
payment basis.
3. Use of Quality Systems Certification mark, on letter heads in advertisements, brochures,
complementaries & for other promotional purpose. Standard Mark, . . ., shall not be
directly marked on the product and its packaging (As Product is not certifying this mark,
but the System).
4. Each licence shall be listed in the register monitored by BIS. ISO 9000 Standards.

6.9 Statistical Quality Control (SQC)

Statistical Quality Control is the application of statistical techniques to determine how far the
product confers to the standards of quality & precision and to what extent its quality deviates
from the standard quality.

Techniques of SQC
1. Quality Control during Production;
By Control Charts in Process control.
2. Quality Assurance while Purchasing;
By Acceptance Sampling for the Incoming materials.

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