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Retail Management




                    Notes              performed by all of his team. Service is not only determine the turnover of sales alone, but
                                       even further is that it determines the image and brand awareness stores lead. And brand
                                       image is nothing but a business asset that must be maintained and controlled.



                                     Did u know?  The store manager has a dual function - a leader of his team and the guardian
                                     of the policies and guidelines laid down by the management.

                                   12.2 Recruiting and Selecting Employees

                                   The employee recruitment process is one of the more critical aspects of running a successful
                                   business. As a business owner or manager you need good employees to address critical business
                                   needs.  And yet most everyone  treats hiring  as a necessary evil only to  be done  when it  is
                                   absolutely necessary.
                                   Adopting a different philosophy about recruiting and hiring employees can provide the edge
                                   necessary to get the best employees, faster and for less money.
                                   Start by understanding what employee recruiting is all about. Think of recruitment as an ongoing
                                   process designed to develop a cadre of qualified candidates. There are two key take-aways from
                                   this approach.
                                   First, the search for new employees needs to be an ongoing process. If you recruit only when a
                                   position is open, you will always be in a reactive mode. The best analogy I can provide is to
                                   think of recruiting just like selling. You are always on the lookout for new sales opportunities.
                                   The same holds for efforts to hire great people.
                                   Second, you want a choice of qualified candidates. To have qualified candidates it is necessary to
                                   understand the  business needs  and  what  skills  and  behaviors  will be  successful in  your
                                   environment. Knowing what to look for and relentlessly trying to find those people are the
                                   keys to successfully recruiting and hiring top employees.

                                   The art of recruiting and selecting good employees is one that takes an organizational commitment
                                   by the company. Hiring fast and hiring well are not going to yield the same results. Take a step
                                   back, review your current practice  for hiring and recruitment, then compare them to  these
                                   strategies.




                                      Task  Discuss about Recruiting and Selecting Employees.

                                   Create Awareness

                                   Unless yours is a major company with a large area of influence, creating awareness is going to
                                   be necessary. You can:

                                   Get a Booth at a Job Fair

                                   The idea is to develop a talent pool of prospective employees in advance of actually needing
                                   them. Think of it like grocery shopping. You go to the store and stock up on food before you will
                                   be eating it. You do this for advance preparation, because you know you will get hungry. Hiring
                                   employees works the same way. Advance preparation will allow you a better opportunity to
                                   select from good talent.






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