Page 54 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Unit 3: Needs Assessment

 Training Needs Assessment provides information on where training is needed, what Notes
content of the training is needed, what the content of the training should be, and who
within the organisation needs training in certain kinds of skills and knowledge.
 The methods or techniques of Training Need assessment are Training Need Survey,
Competence Analysis, Performance Analysis, Group Dynamism Analysis, Feed back and
Management Decisions
 In micro training need assessment, the individual and group training needs are generally
viewed
 Macro Training need assessment approach exists in a large group of employees or when
new entrants performance is to be analysed in a large group.

 The data needed falls into the following major categories which are: (a) Data to define the
need, (b) Data to identify the solution, (c) Data to specify those needing training and
(d) Data to provide the planning details for delivery of training.
 The major steps of the needs assessment model are Determine the Purpose and Objectives,
Identify the Kinds of Information Needed, Design the Data-Gathering Approach, Gather
Data, Analyse and Verify Data and Set Training Priorities.
 The training needs exist at the three levels which includes Individual needs, Occupational
needs and Organisational needs.
 Organisational analysis is study of entire organisation in terms of objectives, resources,
utilisation of resources, in order to achieve stated objectives and pattern of interaction
with environment.
 Operational analysis is a detailed examination of a job, its components, its various
operations and conditions under which it has to be performed.

3.7 Keywords

Environmental Scanning: The examination of economic, political, socio-cultural and
technological environment of the organisation.

Manpower Analysis: The study in which the focus is on the individual in a given job.
Organisational Analysis: It involves a study of the entire organisation in terms of its objectives,
its resources, the utilisation of these resources, in order to achieve stated objectives.

Task Analysis: This is a detailed examination of a job, its components, its various operations and
conditions under which it has to be performed.
Training Need: It is the gap between the knowledge, skills and attitudes required and the
knowledge, skills and attitudes already possessed by the trainee.

3.8 Review Questions

1. How do you determine the Training Needs of an industrial organisation?
2. How do you conduct the Training Need Assessment of a company in the service sector?

3. How do you analyse Management Training Needs in an enterprise?
4. How do you classify Training Needs? Explain with examples.
5. What is the role of Need Analysis in training? Do you think that all training programmes
are based on such analysis?

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