Page 30 - DEDU403_EDUCATIONAL_TECHNOLOGY_HINDI

Dinesh Kumar, Lovely Professional University bdkbZ—3% lEizs"k.k rduhdh

lEizs"k.k dk vFkZ gS ijLij lwpukvksa rFkk fopkjksa dk vknku&iznku djukA f'k{kk vkSj f'k{k.k] fcuk uksV
lwpukvksa rFkk fopkjksa osQ vknku&iznku osQ lEHko gh ugha gSA f'k{kd gksus osQ ukrs vki vius iz/kukpk;Z ls vFkok
Nk=kksa ls oqQN dgrs gSa ;k Nk=k vkidks oqQN crkrs gSa] izR;qÙkj nsrs gSa ;k iz/kukpk;Z cqykdj vkidks vkns'k nsrs
gSa] iz'kalk ;k vkykspuk djrs gSaA bldk rkRi;Z gS fd lEizs"k.k dh izfØ;k py jgh gSA tc cPps ,d&nwljs dk
gkFk idM+dj ijLij dkuksa esa iqQliqQlkrs gSa (cgqr /hjs&/hjs cksyrs gSa) rc Hkh lEizs"k.k dh izfØ;k py jgh gksrh
gSA ,d vPNk Hkk"k.kdrkZ lnSo vius gko&Hkko] eq[k eqnzk rFkk eq[k&Hkafxekvksa dk iz;ksx vius Jksrkvksa dks
izHkkfor djus osQ fy, djrk gSA

uksV~l lEizs"k.k ,d ,slh izfØ;k gS ftlesa O;fDr vius Kku] gko&Hkko] eq[k eqnzk rFkk fopkjksa vkfn dk ijLij
vknku&iznku djrs gSa rFkk bl izdkj ls izkIr fopkjksa vFkok lans'kksa dks leku rFkk lgh vFkks± esa le>us
vkSj izs"k.k djus esa mi;ksx djrs gSaA

lEizs"k.k] izs"k.k djus dh] fopkj&fofue; djus dh] viuh ckr nwljksa rd igq¡pkus dh vkSj nwljksa dh ckrsa lquus
dh] fopkjksa] vfHko`fÙk;ksa] laosnukvksa rFkk lwpukvksa ,oa Kku osQ fofue; djus dh ,d izfØ;k gSA
,UMjlu osQ vuqlkj] ¶lEizs"k.k ,d xR;kRed izfozQ;k gS] ftlesa O;fDr psrur;k vFkok vpsrur;k] nwljksa osQ
laKkukRed <k¡ps dks lkaosQfrd (gko&Hkko vkfn) :i esa] midj.kksa ;k lk/uksa }kjk izHkkfor djrk gSA¸
lEizs"k.k dh ifjHkk"kk nsrs gq;s yhxsUl dgrs gSa] ¶lEizs"k.k og izfozQ;k gS ftlosQ }kjk nks ;k nks ls vf/d yksx
fopkjksa] rF;ksa] Hkkoukvksa rFkk izHkkoksa vkfn dk bl izdkj (ijLij) fofue; djrs gSa fd lHkh yksx izkIr lans'kksa
dks le> tkrs gSaA lEizs"k.k esa lans'k nsus okys rFkk lans'k xzg.k djus okys osQ eè; lans'kksa osQ ekè;e ls leUo;
LFkkfir fd;k tkrk gSA¸
ywxhl ,oa ohxy osQ vuqlkj ¶lEizs"k.k og izfozQ;k gS ftlosQ }kjk lkekftd O;oLFkk osQ vUrxZr lwpukvksa]
funsZ'kksa rFkk fu.kZ;ksa }kjk yksxksa osQ fopkjksa] erksa rFkk vfHko`fÙk;ksa esa ifjorZu yk;k tkrk gSA¸
,Mxj Msys (Edgar Dale) osQ vuqlkj] ¶Communication is the sharing of ideas and feelings in
a mood of mutuality.¸ lEizs"k.k fopkj&fofue; osQ ewM (Mood) esa fopkjksa rFkk Hkkoukvksa dks ijLij
tkuus rFkk le>us dh izfozQ;k gSA
lEizs"k.k dh rhu ljy fdUrq egÙoiw.kZ ifjHkk"kk;sa uhps mn~/`r dh tk jgh gSa&
1. ¶Communication is the process by which an idea is transferred from a source
to a receiver with the intention of changing his behaviour.¸
2. ¶It is a mutual exchange of facts, thought or perceptions leading to a common

understanding of all parties. It does not necessarily imply agreement.¸
3. ¶Communication is the transfer of information from the sender to the receiver

with the information being understood by the receiver.¸

3-1 lEizs"k.k dh izo`Qfr ,oa fo'ks"krk,¡
(Nature and Characteristics of Communication)

mi;qZÙkQ lHkh ifjHkk"kkvksa osQ vk/kj ij vxzkafdr izdkj ls laizs"k.k izfozQ;k dh izo`Qfr ,oa fo'ks"krkvksa dk fnXn'kZu
fd;k tk ldrk gS&

1. lEizs"k.k ,d ikjLifjd lEcU/ LFkkfir djus dh ,d izfozQ;k gSA
2. blesa ^fopkj&foe'kZ* rFkk ^fopkj&fofue;* ij fo'ks"k è;ku fn;k tkrk gSA

LOVELY PROFESSIONAL UNIVERSITY 23